OPTAC3 SURVEY 2015
We would like to thank all customers who participated in our annual Customer Satisfaction Survey and share some of the results with you. We greatly value your input and only by listening to your opinions are we able to continually improve our products and services.
We’ll be taking all the feedback on board to help enhance our product and service offerings to our current and prospective customers.
98% of you told us that you are overall satisfied with your OPTAC3 Tachograph Analysis System.
We continuously review and upgrade our product features and functionality to ensure we meet all our customer needs.
98% are satisfied with the telephone helpline support for OPTAC3. We consider our customer service to be just as important as the products we provide. If you ever have a problem, we’ll be here to help.
And don’t forget to use our Web Chat functionality. 97% of our customers agree it’s a great feature to have!
31% of you told us you would join us on YouTube and 18% would follow our Twitter feed.
It is our great pleasure to announce that the winner of the 2015 Customer Satisfaction Survey prize draw is Domingo Bissellach from Fills de Juan Bissellach S.L., Spain.
Congratulations to Mr Bissellach and thank you to those who participated in the survey and entered the prize draw!