How do I produce Start and End Country Infringements?

The Compliance report in OPTAC3 will identify if your drivers have not manually entered the Start and/or End location in the tachograph at the beginning or end of their shift.

To create this report go Reports ->Drivers ->Compliance Report, select the relevant driver(s), date range and then select Start and End Country in the ‘Include infringements’ section.

Click ‘View Report’


Please see an example of the infringements that you will have when creating this report.

‘Location Recording: No start location was entered in connection with the daily working period which started at 18:47 20 Dec 2021. The driver is expected to enter a start location up to 1 hour before, and up to 2 minutes after, the daily working period starts’


If the ‘Start and End Country’ does not appear in the ‘Include Infringements’ list, it needs to be enabled by your OPTAC3 Admin user.


Please follow these simple instructions to resolve this issue:

  1. Log in into OPTAC3 account as Administrator. If you cannot remember the Administrator login details, please see our FAQ about how to handle forgotten passwords.
  1. In the Administrator Section, please select Configuration->System Configuration and then expand the ‘Supplementary infringements’ section to see this screen:

  1. Be sure that you untick the ‘Start and End Country’ option and click ‘Save’.

After this change, in your OPTAC3 configuration area, you will be able to see the ‘Start and End Country’ option listed in your infringement section.


You can also find these infringements in View data Drivers -> Calendar View -> select a driver and select Start and End Country in the ‘Supplementary Infringement’ section on the left-hand side. You will be able to see a left brown corner in the day where the driver has not entered the Start or the End Country in the tachograph.