I can’t download my new 1C smart tachograph (Generation 2), what do I do?
Firstly, it is important to check whether your download device is compatible with the generation 2 smart tachograph. Please see the table below for our download devices which are compatible:
|
Device |
Compatible |
Comments |
|
OPTAC Download Tool |
Yes |
Chargeable upgrade, see here for upgrade details |
|
digifobpro v1 |
No |
Not compatible, a replacement device is required for smart tachograph downloads. |
|
digifobpro v2 |
Yes |
Upgrade to latest firmware using digiConnect software version 5.20 or newer. |
|
digipostpro v1 & digipostpro v2 |
Yes |
Upgrade via Over The Air (OTA) command from digiCentral. |
|
digiDL |
Yes |
Upgrade via Over The Air (OTA) command from digiCentral. |
|
digiVU v4.1 and above |
Yes |
Upgrade to latest firmware using digiConnect software. |
|
Tacho Center / Tacho Link |
Yes |
Upgrade to latest version from Google Play Store. |
It is also important to check that your software is compatible with analyzing the generation 2 smart tachographs, please refer to our FAQ on Stoneridge software compatibility.
If you are still experiencing issues with downloading your tachograph, please refer to our FAQ for VU downloading issues.